Prevent burnout

What is burnout?

If you’re emotionally exhausted or feel you’re unappreciated and overwhelmed even though you continue to work hard, you may be approaching or in burnout.

Burnout isn’t considered a mental illness. It is, however, a mental health issue. According to Brown & Quick (2013), burnout is having a growing impact.

Burnout is more likely when you:

• Expect too much of yourself
• Never feel your work is good enough
• Feel inadequate or incompetent
• Feel unappreciated 
• Have unreasonable demands either because you take them on or they’re placed on you
• Are in a job that’s just not a good fit for you

Because burnout can be chronic in nature, affecting both your health and performance, prevention strategies are considered the most effective approach for addressing it.

Try our short eLearning module which includes key concepts related to this topic. You can share this with others or use it as part of a more in-depth learning program.

Recognize signs and symptoms

The negative effects of burnout can increase significantly before you recognize the problem. Unaddressed burnout can increase your chance of developing clinical depression or other serious conditions.

These are some of the signs and symptoms of burnout:

• Reduced efficiency and energy
• Lowered levels of motivation
• Increased errors
• Fatigue
• Headaches
• Irritability
• Increased frustration
• Suspicion
• More time spent working with less being accomplished

Severe burnout can also result in:

• Self-medication with alcohol and other substances
• Sarcasm and negativity
• Debilitating self-doubt
• Poor physical health
• Clinical depression
• Reduced job satisfaction
• Decreased productivity

The lies we tell ourselves

Some who’ve recovered from burnout shared what they called “the lies we told ourselves” about the signs of burnout. They believed and repeated these stories, even when loved ones expressed concern about them:

• I’m fine
• Your nagging me is more stressful than my work
• I love my job
• I’m happy to take on more 
• I’m just tired
• You don’t understand-  no one else can do this
• People depend on me
• I really want to be helpful
• I’ll be fine once this is done
• This too will pass
• I need to get back to the top of my game
• I’ll take a vacation and then be okay
• If people just let me do my job, I'd be fine
• It’s not me, it’s everyone and everything else

Most actually believed these statements to be true, and, to a certain extent, many of them were. The “lie” was denying that their current situation was damaging their health and well-being and that they needed to change. This denial eventually led to burnout.

Prevention strategies

• Reprioritize. Stop what you’re doing and make a list of your work demands. Organize them in order of priority and estimate the number of hours each takes per week. Review this list with whoever makes decision about your work to ensure you:
  • Haven't missed any daily, weekly or project task hours
  • Have reasonably calculated the hours
  • Maintain 40 or fewer hours per week – if you’re approaching burnout, it’s critical to limit your working hours. If your estimate exceeds 40 hours, ask your leader/decision-maker to help you:
  • • Ensure your priorities are in the right order
    • Choose what work can be dropped altogether
    • Choose what work can be delegated or shared with others
• Refresh your skills. There may be an easier way to accomplish your tasks. Be open to learning new skills for efficiency and be open to new ideas. 
• Take your breaks. Research confirms our focus and overall productivity increases when we take frequent breaks throughout the day. Eating lunch at your workstation and working through your breaks doesn’t benefit anyone, least of all your employer. Take time to clear your mind and to, relax or move your body depending on your work. You'll go back to your tasks with a clearer mind. Check out healthy break activities for ideas.
• Connect with others. Don’t spend your entire workday with your head down. Connecting with others, even if it’s a greeting at the beginning and end of your shift. To help prevent burnout, work needs to be more than just the endless completion of tasks. 
• Make life more than work. Engage in non-work-related activities and connect with people outside your workplace. This is critical to your long-term ability to avoid burnout. 

Recovering from burnout

We asked questions to participants at a roundtable entitled Recovering from burnout. Participants had all experienced burnout and were either recovering or already recovered. Their practical strategies and insights can help those at risk of, or currently experiencing, burnout.

Recovery took anywhere from 6 weeks to 2 years, with an average of 6 to 9 months. Most described recovery as a life-long journey. 

Approaches to recovery

The roundtable participants talked about several approaches to recovery, including:

• Talk therapy, like group counselling and addiction counselling
• Medication, which they felt was helpful
• Making significant life changes,  like how they: 
  • Took care of and thought about themselves
  • Did their work
  • Engaged in relationships

Some of the participants’ strategies are below. Choose a few from each category to try for yourself.

Improved self-care :

• Minimize or eliminate alcohol and caffeine
• Develop and follow a healthy eating plan
• Take time away from work if the burnout impairs your ability to function or requires treatment
• Ensure the recovery process includes developing a healthy approach to work
• Exercise
• Walk in green space
• Garden
• Find a creative outlet, such as painting

   

Change the way you think and live:

• Focus daily on your accomplishments
• Avoid criticizing yourself unnecessarily
• Give yourself a gift on your birthday or another holiday event
• Create a serene and peaceful space in your home
• Keep your environment organized and tidy
• Write daily in a gratitude journal to help refocus your mind on the positive things in your life
• Post a list of what’s valued, enjoyable or precious in your life on your fridge or somewhere you’ll see it daily
• Nurture your spirit using quiet reflection, meditation or prayer

Change how you think about and do work:

• Stop multi-tasking – focus on one thing at a time
• Work at a reasonable, steady pace
• Break down seemingly overwhelming tasks and projects into smaller achievable parts
• Recognize and celebrate your small steps along the way
• Tell your manager you want to be successful at your job and ask them how they would measure that success
• Take regular assigned breaks
• Resist working unnecessary overtime
• Even if you must provide contact information in case of emergency, try to stay disconnected from work during vacation time as much as possible
• Use the Workload reflection and discussion tool | PDF to consider the sources of your stress at work. This resource can also help prepare you for a discussion with your leader to make changes that support your success and well-being.

Improve relationships:

• Set boundaries around what you will and won’t do – be okay with saying “no”
• Avoid toxic people and situations
• Learn to be comfortable with saying “I don’t know” if you don’t know
• Shut out media that includes disturbing images and messages
• Became more involved and connected with your friends, family or community

Staying well strategies

Everyone in the Roundtable discussion extended their recovery method into a plan to stay well. Many added strategies to detect early signs of stress or mental health deterioration. As soon as they recognized the potential for burnout, they began to take preventive action.

Elements of a self-care plan to prevent burnout:

• Develop a list of self-care strategies, which could include:
  • Journaling
  • Meditation
  • Massage
  • Yoga
  • Reading
  • Music
  • Mindfulness
  • Stretching
  • Tai chi
  • Dancing
  • Breathing techniques
• Assess where you are each week  in following through on your chosen strategies
• Tweak your list as needed for the upcoming week
• Determine your priorities for the week, month and year
  • Make them reasonable
  • Write them down
  • Review them regularly to keep yourself focused on what matters to you
• Mentally scan your body for areas of tension at least once a week – address the areas of tension by considering the source and seeking support or treatment when necessary
• Take time to become centred and grounded through quiet reflection, prayer or meditation – remind yourself that “the silence within me is not at war with chaos around me”

Detect early signs of deteriorating health and take action:

• List what burnout looks like for you – such as anger, frustration or exhaustion – so you can identify it early and take steps to prevent a downward spiral
• If you’re feeling overwhelmed, ask for help, delegate tasks or reset priorities
• Connect with people who care about you
• Ask people you trust for support
• Learn to verbalize your feelings to prevent future episodes of burnout
• Minimize or eliminate exposure to negative and toxic people in your life
• Attend relevant seminars and talks on mental health

We all agree burnout is a terrible condition and it’s difficult to bounce back. Don’t wait until you experience it before learning to prevent it.

Share this webpage with anyone who may need to prevent burnout for themselves.

10-minute e-learning

Use the Prevent burnout infographic | PDF as a reminder of the concepts to prevent burnout.

An accessible version is also available.

For more eLearning topics, see Microlearning modules. 

Workshop materials

Preventing and managing burnout workshop

This workshop can help provide practical and easy strategies for participants to prevent burnout or if its too late, to recover from it. 

Additional resources

Am I at risk for burnout?

A tool to assess your work-related stress.