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The assessment will ask users to rate their level of agreement with each statement. The scale ranges from 1= Never 2= Rarely 3= Sometimes 4= Often 5= Always*
*Always means that you feel this is true all of the time, without fail.
Communication and collaboration
- I know how and when to adapt my communication style to facilitate effective interaction with diverse employee personalities, emotional states, or learning styles.
- I ensure that all employees who report to me have clarity in terms of job expectations and task priorities.
- I have, one-to-one meetings with each team member to discuss issues that affect their work, including how their work links to organizational goals and objectives.
- I ensure employees are kept up to date when there are proposed or actual changes in processes, policies or priorities that could impact their work.
- Even when I’m not authorized to share information, I communicate as appropriate with employees to address any unnecessary fears or concerns.
- I conduct check-ins to help each employee maximize their capabilities and potential on the job.
- I seek feedback from employees about what might be currently challenging or frustrating them at work.
- I seek input about each employee’s professional development goals.
- I provide positive, constructive feedback to employees with the intent of helping them grow and develop.
- I actively encourage employees to suggest ideas for new workplace experiences that they may value or benefit from (e.g., committee work, mentoring, job shadowing).
- I provide employees with opportunities (formal or informal) to develop their interpersonal skills at work.
- I discuss with my team how we can all work better together.
- I verbalize my appreciation to employees for their individual tasks and efforts at work.
- I recognize the successes and achievements of my team.
- I demonstrate genuine appreciation to individual employees for the specific work they do.
Social intelligence
- I refer employees experiencing distress, mental health issues or disabilities to appropriate resources in the organization or community.
- I support the accommodation needs (formal or informal) of employees experiencing distress, mental health issues or disabilities.
- I am comfortable when employees share their emotional or personal concerns with me.
- I’m effective at dealing with employees’ emotional reactions even when I have high work stress.
- Employees can easily access me if they need someone to listen.
- I keep my team motivated and positive, even when stress or pressures are high.
- I take active steps to create a work environment that is inclusive for everyone and free of stigma and discrimination.
- I actively strive to facilitate respectful and non-judgmental discussions about mental health in the workplace.
- I encourage solution-focused discussions about issues that affect work relationships and morale.
- During times of high work stress, I remain positive in my language and attitude with my employees.
- I motivate all of my employees to do their best work and achieve their job goals.
- I help each employee foster a sense of purpose and meaning in their work.
- During times of high work demands, I work even harder at keeping my employees motivated and engaged.
- I notice when an employee is disengaged, and I try to help resolve the challenges they are facing.
- I facilitate development of interpersonal skills, in addition to the development of technical job skills.
- I find opportunities for employees to utilize their personal strengths at work.
- I have a strong understanding of what makes each of my employees feel appreciated for their efforts.
- I recognize efforts and successes in ways that are meaningful to each particular employee.
- I am aware of how my stress and frustration can impact others at work.
Problem solving and conflict management
- I ensure our team interactions remain inclusive and respectful for all, regardless of current demands, stressors or personal biases.
- I ensure that all team members demonstrate civility in their workplace interactions.
- I effectively resolve workplace conflict in a way that preserves the respect and dignity of all participants.
- I hold members of my team accountable for inappropriate workplace conduct.
- I actively solicit input from my team on potential solutions to work-related challenges and issues.
- Where possible, I communicate with employees on potential decisions and changes that may affect their work.
- Where possible, I provide employees flexibility over how they achieve their agreed-upon work outcomes.
- As soon as possible, I inform employees in a clear and positive manner of changes outside of my control that may impact how their work is done.
- I actively involve employees in discussions about how they can best achieve their work objectives.
- I help my employees manage their workload demands.
- My team feels comfortable talking to me when they are having challenges completing their tasks within their defined work hours.
- I monitor my team's workload demands on an ongoing basis, and make adjustments as needed.
- When demands are high, I work with employees to prioritize tasks and responsibilities.
- My staff come to me when they need help prioritizing job tasks.
- I ensure that employees have the skills and resources they need to meet the psychological and emotional demands of their job.
- All my employees would agree that I fairly and promptly resolve workplace issues and disagreements.
Security and safety
- I ensure the mental and emotional effort required by my employees to do their work is reasonable.
- I require employees to take their entitled breaks and time off (e.g., lunchtime, breaks, vacation time).
- My team knows that I support and encourage them to maintain healthy work-life harmony.
- When an employee expresses a conflict between work and personal demands, they trust me to support them in finding an effective solution.
- I model healthy work-life harmony in what I say and do.
- I respond in an effective and timely manner to any potential risks to employee psychological safety.
- I effectively support employees during and after times of crisis or trauma.
- I recognize and address the psychological impact of verbal, sexual or physical bullying, discrimination, harassment, or violence at work.
- I effectively address and resolve situations that may threaten or harm employee psychological health or safety including from clients, customers or patients.
- Employees feel comfortable speaking to me about risks to their psychological safety.
- I respond in an effective and timely manner to any potential risks to employee physical safety.
- I ensure employees have the resources, knowledge, and skills needed to do their job in a physically safe manner.
- I respond promptly to concerns raised by employees about physical safety.
- I recognize and address the psychological impact of illnesses, accidents, or injuries at work.
- Employees feel comfortable speaking to me about risks to their physical safety.
Fairness and integrity
Strategies relevant to fairness and integrity were drawn from the other domains: communication and collaboration, social Intelligence, security and safety, problem solving and conflict management. All questions in this domain come from the other domains.
- I know how and when to adapt my communication style to facilitate effective interaction with diverse employee personalities, emotional states, or learning styles.
- I ensure that all employees who report to me have clarity in terms of job expectations and task priorities.
- Even when I’m not authorized to share information, I communicate as appropriate with employees to address any unnecessary fears or concerns.
- I support the accommodation needs (formal or informal) of employees experiencing distress, mental health issues or disabilities.
- I take active steps to create a work environment that is inclusive for everyone and free of stigma and discrimination.
- I notice when an employee is disengaged, and I try to help resolve the challenges they are facing.
- I have a strong understanding of what makes each of my employees feel appreciated for their efforts.
- I recognize efforts and successes in ways that are meaningful to each particular employee.
- I am aware of how my stress and frustration can impact others at work.
- I ensure our team interactions remain inclusive and respectful for all, regardless of current demands, stressors or personal biases.
- I ensure that all team members demonstrate civility in their workplace interactions.
- I effectively resolve workplace conflict in a way that preserves the respect and dignity of all participants.
- I hold members of my team accountable for inappropriate workplace conduct.
- Where possible, I communicate with employees on potential decisions and changes that may affect their work.
- As soon as possible, I inform employees in a clear and positive manner of changes outside of my control that may impact how their work is done.
- I monitor my team's workload demands on an ongoing basis, and make adjustments as needed.