Facilitate an effective team discussion about addressing and improving civility and respect in your workplace. The intended outcome is to create a practical and cost-effective action plan that works for your team.
Civility and respect
In a work environment with civility and respect, all stakeholders are considerate and fair in their interactions with each other.
In an organization with positive civility and respect, employees might say:
- People treat each other with respect at work.
- My workplace effectively handles conflict among employees.
- People from all backgrounds are treated fairly in my workplace.
- My workplace has effective ways of addressing inappropriate behaviour from the people we serve.
Creating awareness: A team discussion
Engage your entire team in reviewing the factors that impact psychological health and safety in your workplace. This is the approach recommended by the National Standard of Canada on Psychological Health and Safety in the Workplace. By doing this, you build awareness of the responsibility of each employee to contribute to a positive workplace culture. You also get their involvement in developing and being part of the solution.
Creating change: Facilitating policy development
This session builds on employee ideas developed in the Creating awareness workshop. The next step is to engage decision makers in reviewing employee suggestions against evidence- or practice-based approaches. The objective is to modify or create policies and procedures that improve civility and respect for your organization.
Evidence-based actions for civility and respect
Suggested actions are based on research or practice that can improve each psychosocial factor shown. In most cases, free resources are provided to help you move forward, with or without additional funding.
Each of the psychosocial factors identified in Guarding Minds at Work and the National Standard on Psychological Health and Safety in the Workplace have similar resources that can be found in the On the agenda workshop series.